FREQUENTLY ASKED QUESTIONS

Everything you need to know about your orders, products, and the Klinpig experience.

How long does it take for my order to arrive?

As a general rule, orders usually take between 1 and 4 business days, depending on your location and product availability. Our orders are prepared as quickly as possible so that you can enjoy Klinpig at your doorstep immediately.

What do I do if my order arrives damaged or incomplete?

If your order arrives damaged or incomplete, please contact us immediately at hola@klinpig.com with a photo of the product and your order number. We will provide a quick solution, either by sending you a replacement or processing a refund.

Do you have any special discounts or promotions?

Yes! We periodically launch exclusive promotions and discounts for our customers. You can subscribe to our newsletter to receive special offers or follow us on social media to stay up-to-date with all our news.

Are the products safe and environmentally friendly?

Yes, at Klinpig, we care about safety and environmental impact. Our products are formulated with safe and effective ingredients, always striving to minimize waste and use environmentally responsible materials.

Where are Klinpig products manufactured?

At Klinpig, we manufacture most of our products within Spain, safely and ecologically, to offer a quality product with a lower environmental impact.

I have a store, how can I sell Klinpig?

At Klinpig, we love working with local shops and businesses. To do so, simply send an email to hola@klinpig.com and we will put you in touch with our sales team in your area.