Privacy Policy

Please be informed that the website www.klinpig.com (the “Website”) is operated by KLINPIG SL. -Carrer de Balmes 362 Barcelona. “You” and “Your” refer to you as a user of our Website.

This privacy policy (“Privacy Policy”) is intended to inform you of how we collect, define, and use Your Information. This Privacy Policy, our Legal Notice, and our Cookie Policy, constitute the “Terms and Conditions” of our website.

Your access and use of the Website imply your full acceptance of the Website's Terms and Conditions. In this regard, if you access and use the Website, you agree to comply with the provisions indicated in the aforementioned legal documents. The provision of the Website service is limited to the period during which you are connected to the Website or to any of the services provided through it. Therefore, you should carefully read this Privacy Policy each time you intend to use the Website, as it may undergo changes.

1. Definitions

Personal Data
Refers to any information about an identified or identifiable natural person, such as: name and surname, ID, postal address, email address, images, data on tastes and hobbies, interests.

Data Controller
Is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing. In this case, and unless otherwise indicated, Klinpig is the data controller for data processed on www.klinpig.com

Data Processor
Is a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the data controller. That is, it refers to service providers of Klinpig, who may have access to certain personal data for the provision of their services. The relationship between Klinpig and its data processors will always be regulated by a contract that specifically regulates the conditions of access to data, as required by current legislation.

Recipient
Is a natural or legal person, public authority, agency, or other body to which personal data are disclosed, whether a third party or not.

Data Subject's Consent
Any free, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Information processed as data controller

When you browse our website, you may provide us with data through various means, including:

• Data that you provide to us when using the data forms on the website or when you communicate with us through means such as email.
  The data will be processed for the purpose specified in each form. If you send us a message, we will process it for the purpose of managing any communications that may be established, based on your request.
• We may obtain your express consent for the purpose of sending you commercial communications through each data collection form, or through a request in an email message. In these cases, we will always inform you beforehand of all aspects required by applicable data protection regulations.
• Likewise, if after giving consent, you do not wish to continue receiving commercial communications, you may revoke your authorization by sending an email to [hola@b2c.klinpig.com].
• Revoke your authorization by sending an email to [hola@b2c.klinpig.com].

Data that the website automatically collects during your browsing, provided that you have previously given your consent in the terms specified in this privacy policy.

• Like most commercial websites, our website uses a technology called "cookies" (small pieces of data that your browser stores on your device's hard drive) and web server logs to collect information about how our website is used.
• For more information on how we use cookies, please see our Cookie Policy.

3. Who is the data controller?

Information about the entity responsible for data processing. 

The data controller is Klinpig, current regulations define the “data controller” as the entity that defines the purposes and means of processing. Below are the necessary details for you to properly identify our company:

4. Data processing under Klinpig's responsibility.

A. Registration as a user on our website.

1. Data subject to processing: we will process the data you have provided in the registration form.
2. Purpose of processing: we will process your data to identify you as a registered user and grant you access to its various functionalities, products, and services that will be available to you.
3. Automated decisions: no profile segmentation is performed, and no automated decisions are made.
4. How long will we keep your data? The data will be processed for as long as you maintain your user status.
5. Legal basis for processing: the legal basis for processing your data is the unequivocal consent you express by accepting the privacy policy when you request to register on our website or request information about any of our products or services.
6. Obligation to provide data and consequences of not providing it: filling out the form is mandatory. In any case, if you decide not to provide us with this data, it is possible that you will not be able to complete the registration.
7. Origin of the data: the data subject themselves.
8. Data recipients: no data transfers will be made.
9. International data transfers: no international data transfers are made.

B. Data processed during the purchase process.

Summary: the entity will process your data to manage your online purchase process.

a. Data subject to processing: we will process the data you have provided in the website's purchase form.
b. Purpose of processing: the purpose of data processing is to manage the purchase process that may be established with the website user.
c. Automated decisions: no profile segmentation is performed, and no automated decisions are made.
d. How long will we keep your data? We will process your data for the time necessary to manage the purchase of the products or services you have acquired, including possible returns, complaints, or claims associated with the purchase of the particular product or service.
e. Legal basis for processing: execution of a contract or pre-contractual measures for the management of the online sales process.
f. Obligation to provide data and consequences of not providing it: filling out the form is necessary for the correct management of the purchase process.
g. Origin of the data: the data subject themselves.
h. Data recipients: no data transfers will be made, except as legally provided.
i. International data transfers: no international data transfers are made.

5. Exercise of rights

You have the right to obtain confirmation as to whether or not we are processing personal data concerning you. As a data subject, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain them for the exercise or defense of claims. In certain cases and for reasons related to your particular situation, you may object to the processing of your data. We will stop processing the data, unless there are compelling legitimate grounds, or the exercise or defense of possible claims.

In those cases where the processing of your data is based on your consent, you may revoke it at any time.

In cases where it is legally appropriate, you will have the right to data portability, which means you have the right to receive the personal data concerning you that we are processing, and to store it on your own device. This right also allows you to request that we communicate your data to another data controller.

Likewise, if you consider that there is a problem or an incident in relation to data processing, you can contact the entity through the contact address indicated in this document, and in any case, you have the right to file a claim with the Supervisory Authority for the protection of personal data.

To exercise your rights, you must send us a request to the email address [To be determined by Klinpig] attaching a copy of your ID card, or other legally identifying document.

6. Security

Klinpig has implemented security measures in accordance with the inherent risks in the processing of personal data.

The implemented security measures are aimed at providing an adequate level of security, including confidentiality, taking into account the state of the art and the cost of their application with respect to the risks and the nature of the personal data subject to processing.

When assessing the risk in relation to data security, the risks arising from the processing of personal data have been taken into account, such as the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorized communication of or access to such data, which may in particular cause physical, material or immaterial damage.